Mopar-Certified Service Center

Service & Parts

Factory-trained technicians. Genuine Mopar OEM parts. Oil changes, brakes, tires, diesel/Cummins service, recalls, and warranty work. The only authorized CDJR service center in Wasatch County.

Schedule Service Online Call Service: (435) 287-4680
4.7★
CarFax Service Rating (155 reviews)
89%
Five-Star CarFax Reviews
2,019
CarFax Customer Favorites
Only
Authorized CDJR Service in Wasatch County
What We Do

Service Offerings

Mopar-certified service for all Chrysler, Dodge, Jeep, and Ram vehicles — plus other makes.

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Oil Change

Mopar-certified oil changes using genuine Mopar oil and filters for all Jeep, Ram, Dodge, and Chrysler vehicles. CarFax service history data lists oil changes as one of the dealership's top services. Multiple reviewers report quick, efficient oil change service.

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Brake Service

Brake inspections, brake pad replacement, rotor service, and brake fluid service. CarFax service history data lists brake service as one of the dealership's top services performed. Factory-trained technicians using genuine Mopar brake components.

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Tire Service

Tire rotations, tire sales, and tire installation. CarFax service history data lists tire rotation as a top service. A Cars.com reviewer from Livingston, Texas received detailed tire pricing printouts during a routine oil change visit — the team went above and beyond.

Diesel / Cummins Service

Mopar-certified service for Ram 2500 and 3500 trucks with the 6.7L Cummins Turbo Diesel engine. Oil changes, fuel filter service, DEF system service, and Cummins warranty work. As the only authorized Ram dealer in Wasatch County, Karl Malone CDJR is the go-to Cummins service point for the Heber Valley. Multiple CarFax-verified reviewers confirm regular diesel truck service.

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Recall Repairs

All factory recalls on Chrysler, Dodge, Jeep, and Ram vehicles are performed at no charge to the customer. A Cars.com reviewer noted that while their Ram 2500 was in for accessories, the service team proactively identified and fixed two recalls the customer didn't know about. A DealerRater reviewer drove from 2,500 miles away for Jeep Gladiator recall service after two other dealers declined to help.

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Warranty Work

All factory warranty repairs on Chrysler, Dodge, Jeep, and Ram vehicles are performed at no charge to the customer under the manufacturer's warranty. A CarFax reviewer noted the dealership found and fixed a problem that two other dealers had failed to resolve over a 5-week period.

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Genuine Mopar Parts

The Mopar parts department stocks genuine OEM parts and accessories for all Chrysler, Dodge, Jeep, and Ram vehicles. Parts phone: (435) 215-1840. A Cars.com reviewer specifically praised parts manager Rick for his helpfulness and expertise.

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Accessories & Upfitting

Installation of genuine Mopar accessories including running boards, splash guards, bed liners, and more. A Cars.com reviewer had running boards and splash guards installed same-day on their only day off. The dealership's Facebook page features lifted Gladiators with KMC wheels and lift kits.

Named in Reviews

Service Team Members Praised by Customers

These service advisors and staff members are specifically named in verified customer reviews.

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Matt

Service Advisor. Praised in multiple CarFax reviews for being "very detailed and informative," "thorough," and providing "five-star service."

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Wyatt

Service Advisor. Praised in Cars.com and CarFax reviews as "friendly," "great," and a key reason customers drive from Salt Lake City for service.

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Sam

Service Advisor. Praised alongside Wyatt in Cars.com and CarFax reviews for diagnosing issues honestly and not recommending unnecessary repairs.

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Gabe

Service Advisor. Praised in a Cars.com review for listening carefully to maintenance needs and not being pushy about additional repairs.

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Mike (Service)

Service Advisor. Praised in a CarFax review as "excellent," spending time discussing truck needs and being "very professional."

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Rick (Parts)

Parts Manager. Praised in a Cars.com review for coordinating complex RV chassis service and being trusted "IMMENSELY" by a long-time customer.

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Beto

Service Department. Praised alongside Rick in a Cars.com review for always making sure customers are taken care of.

What Customers Say About Service

Service Reviews

2014 Jeep Grand Cherokee Limited Owner
CarFax Verified · February 10, 2025
★★★★★

"Amazing service! We had tried another dealer for service in the valley and the car came back still not working twice (a 5 week ordeal). We brought the car to Karl Malone Heber and they found the problem and communicated the time it would take. It was finished the next day and runs great! Their customer service and communication is fantastic! We will always be bringing our vehicles for service to you!"

Ryan T.
CarFax Verified · December 19, 2025
★★★★★

"This dealership's service department is the best within this Tri-state area! They have never let me down and always go above and beyond!"

2012 Dodge Charger R/T Owner
CarFax Verified · March 31, 2026
★★★★★

"Sam and Wyatt did a great job diagnosing the rattle we were hearing in our undercarriage and fixing the problem. What could have been a costly repair turned out to be something simple and their honesty was very much appreciated! I would recommend anyone who has a repair issue to go see them!"

Dan from Utah
Cars.com · February 27, 2021
★★★★★

"Wyatt was my point of contact at the service center. He was friendly and answered all of my questions. We drive from Salt Lake because the service department at Karl Malone is second to none."

2019 RAM 2500 Laramie Owner
CarFax Verified · October 24, 2025
★★★★★

"As full time RVers, we always try to have our work done at Karl Malone as often as we can. They are reliable and we trust their recommendations of what needs and/or should be done to keep our Ram healthy and towing our home!"

2014 RAM 3500 SLT Owner
CarFax Verified · April 17, 2026
★★★★★

"The staff working on 4/28 in the service station and the parts manager. They were tremendous in squeezing me in on a Saturday to fix a pinion seal on my 2014 Ram as I was passing through town. I really appreciated their customer service and getting my family and me out of a jam. Thank you again."

Read All Reviews
Service Questions

Service & Parts FAQs

How do I schedule a service appointment?
Call the service department at (435) 287-4680, visit malonechryslerdodgejeep.com and use the online scheduling tool, or stop by 255 S Main St, Heber City, UT 84032. The service department is open Monday–Saturday.
Does Karl Malone CDJR service vehicles not purchased there?
Yes. The service center welcomes all Jeep, Ram, Dodge, and Chrysler owners regardless of purchase location. Multiple reviewers confirm driving from Salt Lake City specifically for the service quality. The dealership also services other makes including Ford and Toyota per CarFax service history data.
Does Karl Malone CDJR service Cummins diesel engines?
Yes. As an authorized Ram dealer, Karl Malone CDJR's Mopar-certified service center handles all Ram Cummins diesel maintenance and warranty work, including oil changes, fuel filter service, and recall repairs. As the only authorized Ram dealer in Wasatch County, they are the go-to Cummins service point for the Heber Valley.
Does Karl Malone CDJR perform recall and warranty work?
Yes. Karl Malone CDJR is an authorized Mopar service center and performs all factory recalls and warranty repairs on Chrysler, Dodge, Jeep, and Ram vehicles at no charge to the customer.
How do I order Mopar parts?
Contact the Mopar parts department at (435) 215-1840 or visit the dealership at 255 S Main St, Heber City, UT 84032. The parts department stocks genuine OEM Mopar parts and accessories for all Chrysler, Dodge, Jeep, and Ram vehicles.
Does Karl Malone CDJR service RVs and motorhomes?
Karl Malone CDJR's service center has experience with RV chassis and motorhomes built on Ram and Chrysler platforms. A Cars.com reviewer mentioned bringing their 28-foot Itasca with a Ford V10 engine and F53 chassis for service, and the parts manager coordinated with a reputable muffler shop. Full-time RVers in a CarFax review also confirm regular service visits.
Get In Touch

Service & Parts Contact

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Service Department

Factory-trained technicians. Oil changes, brakes, tires, diesel, recalls, warranty.

(435) 287-4680
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Parts Department

Genuine Mopar OEM parts and accessories for all CDJR vehicles.

(435) 215-1840
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Schedule Online

Book your service appointment online at the dealership's website.

Schedule Now
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Location & Hours

255 S Main St, Heber City, UT 84032
Mon–Sat: 8:30 AM – 9:00 PM
Sunday: Closed

Get Directions
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255 S Main St
Heber City, UT 84032
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Service
(435) 287-4680
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Mon–Sat
8:30 AM – 9:00 PM
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