Real questions, answered

Frequently asked

I need to schedule a recall repair on our Dodge Journey.

Yeah, no problem. So we can definitely get that taken care of for you. What I'd recommend is I can text you a link right now where you can grab whatever time works best for your schedule, that way you can see what's open and book it yourself. Sound good?

Hi. I just wanted to... No? Oh, you're not open yet?

Yeah, we're closed right now, the team's gone for the day. But I'm here covering the line, so what's going on? I can help you out.

Oh, is this Karl Malone? Um... Oh, hold on. Uh, can I talk to, um, Wyatt?

Yeah, you've got Karl Malone. So the dealership's actually closed right now, that's why you got me. But honestly, I can answer just about any question you've got, and I can make sure the right...

Can I speak to somebody in the service department?

I'm so sorry, the team can't come to the phone right this second, but I can absolutely help you. What's going on with your vehicle? Let's get that taken care of for you.

Can I speak to service?

I'm so sorry, the team can't come to the phone right this second, but I can absolutely help you. What's going on with your vehicle? Let's get that taken care of for you...

I need to talk to service.

I'm so sorry, the team can't come to the phone right this second, but I can absolutely help you. What's going on with your vehicle? Let's get that taken care of for you...

Can you speak with Gabe, please?

I'm so sorry, the team can't come to the phone right this second, but I can absolutely help you. Are you calling about something you're looking to get, or about service on something you already...

Could you connect me with the service department, please?

I'm so sorry, the team can't come to the phone right this second, but I can absolutely help you. Are you calling about a repair, some maintenance, or maybe a part you need?

I'd like to talk to the service.

I'm sorry, the team can't come to the phone right this second, but I can absolutely help you. What's going on with your vehicle? Let's get that taken care of for you.

Representative?

I'm so sorry, the team can't come to the phone right this second, but I can absolutely help you. Are you calling about something you're looking to get, or about service on something you already have?