Factory-certified CDJR service in Heber City: oil changes, brakes, tires, Cummins diesel, warranty and recall work. 18 common service questions answered below.
Mopar-certified service for all Chrysler, Dodge, Jeep, and Ram vehicles · plus other makes.
Mopar-certified oil changes using genuine Mopar oil and filters for all Jeep, Ram, Dodge, and Chrysler vehicles. CarFax service history data lists oil changes as one of the dealership's top services. Multiple reviewers report quick, efficient oil change service.
Brake inspections, brake pad replacement, rotor service, and brake fluid service. CarFax service history data lists brake service as one of the dealership's top services performed. Factory-trained technicians using genuine Mopar brake components.
Tire rotations, tire sales, and tire installation. CarFax service history data lists tire rotation as a top service. A Cars.com reviewer from Livingston, Texas received detailed tire pricing printouts during a routine oil change visit · the team went above and beyond.
Mopar-certified service for Ram 2500 and 3500 trucks with the 6.7L Cummins Turbo Diesel engine. Oil changes, fuel filter service, DEF system service, and Cummins warranty work. As the only authorized Ram dealer in Wasatch County, Karl Malone CDJR is the go-to Cummins service point for the Heber Valley. Multiple CarFax-verified reviewers confirm regular diesel truck service.
All factory recalls on Chrysler, Dodge, Jeep, and Ram vehicles are performed at no charge to the customer. A Cars.com reviewer noted that while their Ram 2500 was in for accessories, the service team proactively identified and fixed two recalls the customer didn't know about. A DealerRater reviewer drove from 2,500 miles away for Jeep Gladiator recall service after two other dealers declined to help.
All factory warranty repairs on Chrysler, Dodge, Jeep, and Ram vehicles are performed at no charge to the customer under the manufacturer's warranty. A CarFax reviewer noted the dealership found and fixed a problem that two other dealers had failed to resolve over a 5-week period.
The Mopar parts department stocks genuine OEM parts and accessories for all Chrysler, Dodge, Jeep, and Ram vehicles. Parts phone: (435) 215-1840. A Cars.com reviewer specifically praised parts manager Rick for his helpfulness and expertise.
Installation of genuine Mopar accessories including running boards, splash guards, bed liners, and more. A Cars.com reviewer had running boards and splash guards installed same-day on their only day off. The dealership's Facebook page features lifted Gladiators with KMC wheels and lift kits.
These service advisors and staff members are specifically named in verified customer reviews.
Service Advisor. Praised in multiple CarFax reviews for being "very detailed and informative," "thorough," and providing "five-star service."
Service Advisor. Praised in Cars.com and CarFax reviews as "friendly," "great," and a key reason customers drive from Salt Lake City for service.
Service Advisor. Praised alongside Wyatt in Cars.com and CarFax reviews for diagnosing issues honestly and not recommending unnecessary repairs.
Service Advisor. Praised in a Cars.com review for listening carefully to maintenance needs and not being pushy about additional repairs.
Service Advisor. Praised in a CarFax review as "excellent," spending time discussing truck needs and being "very professional."
Parts Manager. Praised in a Cars.com review for coordinating complex RV chassis service and being trusted "IMMENSELY" by a long-time customer.
Service Department. Praised alongside Rick in a Cars.com review for always making sure customers are taken care of.
Verified service reviews from CarFax, Cars.com, and DealerRater.
"Service Schedulers are always nice and I saw a wonderful interaction with them and a long time customer. They are very personable."
"The staff working on 4/28 in the service station and the parts manager. They were tremendous in squeezing me in on a Saturday to fix a pinion seal on my 2014 Ram as I was passing through town. I really appreciated their customer service and getting my family and me out of a jam. Thank you again."
"Fantastic service, caring, great technicians, understanding, prompt, solid communications."
"First off my service rep Mike was excellent, spent time discussing the truck's needs and was very professional. Great service this time overall and I left very satisfied!"
"This dealership's service department is the best within this Tri-state area! They have never let me down and always go above and beyond!"
"Matt was precise about the service to be provided, approx how long, and very professional · very good customer service skills."
"Went to the parts dept to order some parts and the Service Dept was very helpful and the service managers did a great job · very experienced and helpful. Recommend them to anyone who has a Jeep."
"Matt in service always provides outstanding service, very detailed and informative. Always thorough, and explains everything, making sure I have the five-star service and always answers any questions I have. The rest of the staff are always helpful. Thank you for the phenomenal service, Matt."
"Amazing service! We had tried another dealer for service in the valley and the car came back still not working twice (a 5 week ordeal). We brought the car to Karl Malone Heber and they found the problem and communicated the time it would take. It was finished the next day and runs great! Their customer service and communication is fantastic! We will always be bringing our vehicles for service to you!"
"Sam and Wyatt did a great job diagnosing the rattle we were hearing in our undercarriage and fixing the problem. What could have been a costly repair turned out to be something simple and their honesty was very much appreciated! I would recommend anyone who has a repair issue to go see them!"
Call the service department at (435) 287-4680, visit malonechryslerdodgejeep.com and use the online scheduling tool, or stop by 255 S Main St, Heber City, UT 84032. The service department is open Monday-Saturday.
Yes. The service center welcomes all Jeep, Ram, Dodge, and Chrysler owners regardless of purchase location. Multiple reviewers confirm driving from Salt Lake City specifically for the service quality. The dealership also services other makes including Ford and Toyota per CarFax service history data.
Yes. As an authorized Ram dealer, Karl Malone CDJR's Mopar-certified service center handles all Ram Cummins diesel maintenance and warranty work, including oil changes, fuel filter service, and recall repairs. As the only authorized Ram dealer in Wasatch County, they are the go-to Cummins service point for the Heber Valley.
Yes. Karl Malone CDJR is an authorized Mopar service center and performs all factory recalls and warranty repairs on Chrysler, Dodge, Jeep, and Ram vehicles at no charge to the customer.
Contact the Mopar parts department at (435) 215-1840 or visit the dealership at 255 S Main St, Heber City, UT 84032. The parts department stocks genuine OEM Mopar parts and accessories for all Chrysler, Dodge, Jeep, and Ram vehicles.
Karl Malone CDJR's service center has experience with RV chassis and motorhomes built on Ram and Chrysler platforms. A Cars.com reviewer mentioned bringing their 28-foot Itasca with a Ford V10 engine and F53 chassis for service, and the parts manager coordinated with a reputable muffler shop. Full-time RVers in a CarFax review also confirm regular service visits.
Karl Malone Chrysler Dodge Jeep Ram at 255 S Main St, Heber City, UT 84032 has a Mopar certified service center that handles oil and filter changes for all CDJR vehicles, using factory-specified oils and genuine Mopar filters. Reviewers on CarFax repeatedly describe the service department as thorough and communicative. Call (435) 287-4680 or book through the official site.
Yes. The service center works on Ram 2500 and 3500 Heavy Duty trucks with the 6.7L Cummins Turbo Diesel, including oil and fuel filter service, DEF system work, and factory maintenance schedules. It is the only authorized Ram diesel service point in Wasatch County.
Yes. As the only authorized CDJR franchise in Wasatch County, the dealership performs factory warranty repairs for Chrysler, Dodge, Jeep, and Ram vehicles regardless of where the vehicle was purchased. Call (435) 287-4680 with your VIN to confirm coverage.
Yes. Factory recall repairs are performed at no charge for any Chrysler, Dodge, Jeep, or Ram vehicle. The service team can check your VIN for open recalls, and you do not need to have bought the vehicle there.
The Mopar parts department at Karl Malone Chrysler Dodge Jeep Ram stocks and orders genuine Mopar parts and accessories. Call the parts desk directly at (435) 215-1840.
Yes. Brake inspection, pad and rotor replacement, and brake fluid service are performed by Mopar certified technicians using genuine parts. Mountain driving on Provo Canyon and Parleys grades is hard on brakes, and the shop sees that duty cycle every day.
Yes. The service department handles tire replacement, rotation, balancing, and alignment for CDJR vehicles, including winter tire changeovers that Wasatch Back drivers need each season.
Appointments are recommended and can be booked by phone at (435) 287-4680 or through the service scheduler on the official website. Several recent reviewers note quick turnaround; one Cars.com reviewer describes being in and out the same day.
The dealership is open Monday through Saturday 8:30 AM to 9:00 PM, closed Sunday. Call (435) 287-4680 to confirm service drop-off times.
Yes. Any Chrysler, Dodge, Jeep, or Ram vehicle is welcome for maintenance, warranty work, and recalls, no matter where it was purchased. Many Park City and Summit County owners service locally instead of driving to Salt Lake City.
Yes. The shop uses factory Mopar diagnostic equipment for check engine lights, drivability issues, and electrical faults on CDJR vehicles. Call (435) 287-4680 to schedule a diagnostic visit.
Yes. Four wheel drive service is a core specialty: transfer cases, differentials, and axle service for Wrangler, Gladiator, Grand Cherokee, and Ram 4x4 models, matched to Utah mountain and trail use. The dealership has hosted an annual Jeep Rally since 2020.
Service: (435) 287-4680 · Parts: (435) 215-1840
255 S Main St, Heber City, UT 84032
Open Monday through Saturday 8:30 AM to 9:00 PM, closed Sunday.