I cant say enough how great my experience was from start to finish. Gabe was so kind throughout the whole process and I felt seen and heard. I will definitely go back and recommend to others!! Thank you
Reviews for Karl Malone CDJR · page 13
Last updated: October 3, 2026
Took my Jeep in with a cracked radiator and they replaced and fixed it within a day. Wyatt was super helpful in communicating throughout the process. Excellent service. Highly recommend.
Wyatt is always easy to work with and very understanding of the customers time and needs. That is one reason I continue to come back to Karl Malone Jeep. They treat me well.
They were professional and prompt.
Took truck in for recall repair, very happy with service and communication
When visiting Midway this week (I always go to Karl Malone) Gabe once again came through for is with some work that needed to get done quickly. Gabe and Karl Malone are awesome and always work hard to give the best service and best price! Thanks to Gabe and Karl Malone once again!! You are the best!
GREAT FRIENDLY EFFICIENT KNOWLEDGABLE SERVICE DEPARTMENT.
Honestly incredible people, we were 8 hours away in a mazda cx-5. Our parking brake was malfunctioning and they diagnosed it,fixed it and got us back on the road in great time. Rick was absolutely a delight to talk to and explained everything super well. Thank you again guys.
My 2019 Ram 1500 would not shut off. It has the push button start:stop button. I called Karl Malone in Heber and explained to Mike the service rep. what my issue was. I asked if I can just bring the truck to them now and have it looked at but if I had to leave it, I’d need a ride home. I live about 30 minutes away. Mike said he’d make sure to get me home if needed. I got the truck to them and it was determined that the start/stop switch was bad. They did not have the part on the shelf and would get it from another dealer and have it fixed the following day. Mike took me home and called me the next day by 1:00pm to let me know my truck was fixed and ready for pickup. Thank you Mike for going out of your way to get me home and getting my truck in without an appointment. Thank you Karl Malone for getting my truck fixed and back on the road in such a sort time. Rick Seaver
Excellent service