I had a problem with my 2014 grand Cherokee of the temperature gage showing hot all the time. Bryan at the dealership said they would replace the thermostat for me at no charge. The vehicle was only 6 weeks old from when I bought it. I really appreciate Bryan taking care of this problem for me. These guys at this dealership have been great from day one.
Reviews for Karl Malone CDJR · page 29
4.7
from 2,164 reviews on Google
Last updated: October 3, 2026
Justin Parker aka Mr. heavy duty gave me the best buying experience I’ve ever had in my life
Emma was friendly, professional, and helpful. She made our car shopping experience fun, and I did not feel pressured at all. She was quick to respond when I had questions days and even weeks after my purchase.
Great job handling my warranty issues.
Chelsea is great as is Brian sales manager excellent service
Sam at Karl Malone is awesome. Our car had worn out tires that needed replacing. Sam ordered tires and got them replaced the next day. Fixed the alignment to prevent future problems. Thanks for the great service.
Great dealership to work with! If transparency is what you’re seeking, go see Justin at the Heber City dealership. He can make deals happen!
Hands down the best experience I have ever had.Totally recommend anyone that’s looking for a car or truck to come down and speak to any sales associate.I was helped by Justin Sawyer and I do not regret it one bit.Nicest guy I have ever had the pleasure of meeting and working with to getting me my dream truck.
The mechanics were professional, courteous, and did a nice job.
Great service. This truck has more dings and beeps and messages than any other vehicle I have owned. But they have been able to translate for me and now I feel I know what is going on with the truck. No big upsells, just handling my concerns and telling me what we need to do on the next visit. I used to dread going to the dealership, but now it’s no big deal. Appointments help a lot with getting it in and out, I drop it off and pick it up with all my concerns resolved, and then a recap of the service and what’s up for the next visit. I am ready for winter!