Reviews for Karl Malone CDJR · page 33

Very good dealer

Great customer service, Jacob and Josh were both awesome! Even after we bought the car, they shopped around at banks and we ended up with a lower monthly payment then we initially would have had. Highly recommend going through this dealership!

Had awesome salesman that worked with me on every aspect, the whole team cared about what me and my family were looking for. Out of all the dealership experience this far exceeded my past experiences and I will be back in the future for other vehicle purchases.

Great experience!

Extremely friendly and helpful!

As always. Staff was professional, accommodating, and courteous

I was very happy with Wyatt my service tech at Carl Malone RAM/JEEP in Heber City and how him and his service crew took care of my baby. My Ignition Edition TRX. Far different than the other 2 dealerships I have used. Larry H. Miller service guys drove my first RAM TRX on a 300 mile joy ride doing over 116mph, launching it, etc. then put on paperwork they only drove it 15 miles. I lost the sale of it by this nonsense! I had used them on two other trucks. Not any longer! Plus, It only had 1000 miles on it!😥 Then, even after buying 2 Ram TRXs from Doug Smith in AF, That musta not been felt by the service tech there. I needed 2 simple fixes under warranty done. The service tech there would never follow up on the fixes I needed on my truck. A suspension code, and faulty door handle paint which he just didn't care to deal with. Plus would never get me a loaner car unless I waited 6wks... that was still a maybe. Lol. When spending 6 figures multiple times on trucks, it is stressful when those responsible to assist, either shrug off that calling or disregard your concerns. Wyatt my service advisor at Carl Malone RAM/JEEP happily took care of all items, within just 10 days! Got me a loaner fast and was very professional. I recommend Carl Malone Ram/JEEP in Heber City. There service department is a welcome relief! Todd Larkin

Patrick was awesome to work with and I was able to help me get my new jeep gladiator!

I needed to move my appointment a few times. Wyatt helped me navigate, and get the job done. Thanks!

My 2016 RAM Ecodiesel flashed a warning on my dash...Exhaust filter 100%... unable to recharge... dealer service required..well, I was pulling an RV across country back to Wisconsin. I immediately pulled over, and searched for a RAM dealer. Bingo, Karl Malone was only a mile away. When I pulled in, the service advisor, Gabe, plugged in an OBD reader, and then got someone from service. It turned out that I had a failed sensor and needed a manual recharge. it also turned out that they keep these sensors on hand and had one. within an hour and a half I was on my way. Amazing people!!!