Always great friendly service. Gabe rocks!
Reviews for Karl Malone CDJR · page 31
Last updated: October 3, 2026
Ever since I bought my Jeep, I’ve had a few headaches with my vehicle but the guys at the service department ( WYATT AND GABE) are always so professional and helpful unlike other jeep certified dealerships I’ve visited when they don’t have appointments available. I’d say make your appointment in advance! They take the time to explain the issues ( I have zero knowledge about car stuff) even over the phone, providing peace of mind at its finest. 2 years after my car purchase and I feel they deserve this review. Thank you for the outstanding service always !!
Karl Malone is the best! Local dealership taking care of locals.
prompt friendly service to check my engine light before our trip home.
Good people in Heber Valley.
Patrick Saucier sold me my car, we had excellent customer service. He was very informative and helped me find exactly what I needed. He made the deal work for me the numbers and everything. He is the best Car salesman I have ever worked with. He was kind attentive very helpful and helped me find a car for an excelled price that i have been looking for, for a long time. The dealership its self was also amazing, it was clean and super nice all the staff seemed great too! We have bought multiple cars from them and Patrick is always awesome! If you ever need a car reach out to him or Karl Malone Heber and they will help you find something great with the lowest sales tax in all of Utah!
Wanted to shout out to Sam the service manager, who got me back into my jeep the day after I brought it in! AND gave a decent discount for veterans, truly appreciate you guys looking out for us veterans. Thanks again, you're the best!
Great and timely service.
Great job by Gabe and the service crew!! Job was completed quickly and accurately. Everything was explained before it was done and after completion! Love these guys. Hats off to Rick in parts too. These guys really know their stuff!!
I want to give a shout out to employee John Croft who saved the day for me on Sunday of Memorial Day weekend. I was headed to the mountains to meet up with friends when I noticed that my rear right tire was showing on the dashboard screen to be dangerously low. I pulled over, checked the tire, then drove back to town, convinced that I probably wasn't headed to the mountains that day, and that I was likely to be without a car to safely drive now until at least Tuesday, after the holiday. I knew Karl Malone was closed, but in my desperation, I drove around back anyway. John was doing some work in the garage. When I told him my plight, he fixed my tire and got me back on the road within 10 minutes. I was amazed and so very grateful! Thank you, John!