Reviews for Karl Malone CDJR · page 3

I had a nail in my tire and needed to purchase a replacement. The service team wasn’t scheduled to arrive until 8:30 a.m., but I had to be at work by 8:30 a.m. Jacob went above and beyond by arranging with the service manager, Sam, for me to bring my car in at 7:30 a.m. Sam personally fixed the tire himself to ensure I could make it to work on time. Their kindness and outstanding customer service were greatly appreciated. Mike, as always, was also an absolute pleasure to work with. Thank you all for making a stressful situation so much easier! 🙏🙂

I had a nail in my tire and needed to purchase a replacement. The service team wasn’t scheduled to arrive until 8:30 a.m., but I had to be at work by 8:30. Jacob went above and beyond by arranging with the service manager, Sam, for me to bring my car in at 7:30. Sam personally fixed the tire himself to ensure I could make it to work on time. Their kindness and outstanding customer service were greatly appreciated. Mike, as always, was also an absolute pleasure to work with. Thank you all for making a stressful situation so much easier! 🙏🙂

Very helpful with excellent service.

The person with the best customer service attitude I've ever encountered at a dealership; he helped me from beginning to end 👍🏼

Gabe was wonderful to work with. He was thoughtful, welcoming, and communicated with me throughout the process so I always knew what was going on. Most importantly, he genuinely went out of his way to make sure I was taken care of every step of the way. I really appreciated his kindness, professionalism, and follow-through. He’s a great representative of the Karl Malone team!

Gabe is hands down the best service writer, and one of the coolest guys at the dealership

Got a great deal on my 2026 2500 Ram. $19k off a diesel is crazy, plus they gave me top dollar for my trade. Great team to work with.

Fixed Jeep “death wobble” Had problems with my Gladiator at highway speeds Replacing the steering stabilizer fixed the problem. No rides as well as new.

Ordered a used Jeep Traihawk in advance to my arrival to Utah. When I arrived at dealership, the car was not ready to be delivered and needed to be detailed. Our salesman Justin and the manager Richard could not have been nicer. They gave us a loaner car and also gave a full explanation of car. In addition, were honest and trustworthy. Would highly recommend this dealership and working with Justin.