Reviews for Karl Malone CDJR · page 30

Worked with Justin and didn’t expect much, when I tell you these guys went above and beyond to get me into the car I wanted, I mean these guys did everything they could to get me into this car. So grateful for the entire team especially the manager at Karl Malone. Best car experience! Treat you like family and will get the job done! Thank you!

Best car buying experience ever! Richard and George are the best! Cant wait to buy another car from them.

Salesman (Eric) sold me on the features and benefits of the yhe car I was looking for. The dealership has catchy eye appeal from the road, with ample customer parking. Dealership is clean, roomy and comfortable. Eric and the other staff made this car purchase an easy decision, designed to fit our needs.

We had a great experience at the Karl Malone dealership in Heber City. Gary Andersen and Kaden Pierce made our buying experience easy and comfortable. We were looking for a new truck to take care of our family, Gary was asking us questions and giving us information to help us find a truck that would fit our needs. We found our truck and we were treated with up front honesty what we would pay and there was no back and forth with the price or add on's When we got our truck, Kaden educated us on all the bells and whistle helped us with a lot of the paperwork and made my wife feel comfortable about the whole process. We are very happy with the Karl Malone dealership in Heber, Gary Andersen and Kaden Pierce. Thanks The Pledger's

Bill was very helpful and patient! He helped me pick out a great car. He gave me a complete tour of the car and walk through of everything it could do so I left feeling very even more excited!

We work for the USFS on a fire crew and we were traveling long distance for work when we broke down in town. Service manager Matt and mechanic John dropped everything they were doing to fix our truck so we could get back on the road. These guys are phenomenal at what they do and quick at it as well.

I would like to take a second to share my experience with Karl Malone Chrysler Dodge Jeep Ram. I was buying a vehicle from out of state, as expected there is always a little concern not being able to see the vehicle in person and test drive it before purchasing. Quinn went above and beyond in providing a car fax, answering all questions honestly, and taking pics and videos inside and out of the vehicle, he even got under the truck and sent pics and videos! There were some things I wanted done before purchasing the vehicle, and there were time constraints on when I needed to pickup the vehicle. Quinn and Richard, again went above and beyond to make sure that timeline was met! Richard and Brian put a lot of time into making sure I had the absolute best rate and the finances worked with my budget, I can’t thank them enough!! Quinn then personally picked me up from the airport 45 mins away and drove me to the dealership! 5 stars isn’t enough to rate my experience, it just doesn’t do these guys justice for their overall service and professionalism!!! If all that can’t earn your business from the Karl Malone crew in Heber, than I hope this will! After I had signed all the papers and had been handed the keys, I jumped into my new truck for the first time! As I was sitting there familiarizing myself with the new vehicle and preparing to start the journey home, I noticed an elderly couple and a younger gentleman walking towards the entrance of the dealership. The elderly couple were walking with the assistance of a walker, as they approached the entrance a vehicle stopped and none other than Karl Malone himself got out of this vehicle! He greeted the couple with a huge smile and some laughter back and forth, he then proceeded to go out of his way and open the door for this couple! I was shocked, so shocked I regrettably didn’t react quick enough to say high and thank Karl for having the pleasure of purchasing a vehicle from him and for the overall experience I received from his staff! I can’t thank everyone enough for this overall experience! I can attest, this is not your typical dealership, nor your typical car salesman, these folks are true professionals and I hope you can give them an opportunity to earn your business!!! Thank you all again so much, it was an absolute pleasure doing business with you all!!!

The service technician, Gabe, was on top of everything…diagnosis, solutions, communication and follow through. Problems solved and in a timely fashion. I live elsewhere but visit Heber often and I will make an effort to schedule all my Jeep service when I am in Heber.

Great service and friendly sales people

The customer service was top-notch and I was very pleased with how professional and not pushy the staff was. I purchased my car from out of state and Mike was extremely helpful throughout the entire process. I would highly recommend this dealership to anyone looking for a positive car-buying experience. Thank you, Mike and team, for your excellent service!